1. Information We Collect

We may collect personal and non-personal information in the following ways:

a. Personal Information You Provide

We collect information you voluntarily provide when you:

  • Register on our site or subscribe to our newsletter
  • Purchase products or services
  • Apply or sign contracts as a model, ambassador, contractor, or partner
  • Participate in surveys, contests, or promotions
  • Submit inquiries or communicate with us

This may include:

  • Full name, email address, phone number
  • Billing and shipping addresses
  • Date of birth (for age verification)
  • Social media profiles (Instagram handle, LinkedIn, etc.)

Payment and order information (processed via secure third-party gateways)

b. Automatically Collected Information

When you interact with our website or digital platforms, we may collect:

  • IP address and geolocation
  • Browser type and version
  • Device type, operating system
  • Pages visited, links clicked, session duration
  • Cookies and tracking pixels

c. Media and Content Submissions

If you submit content (photos, videos, testimonials, forms), we may collect:

  • Biometric and appearance data (visual likeness)
  • Fitness/yoga-related capabilities (if relevant for modeling or instructor roles)
  • Consent agreements and usage rights related to submissions

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide services: process orders, deliver products, and communicate order status
  • To manage accounts and contracts: for models, affiliates, instructors, and contractors
  • To improve our services: analyze usage, develop new offerings, and refine user experience
  • To send communications: newsletters, offers, event info, and brand updates (with opt-out options)
  • For promotional purposes: including your testimonials, submitted images, or social media tags (only with explicit consent)
  • To fulfill legal and contractual obligations

To detect, prevent, and address fraud or security issues

3. Sharing and Disclosure of Information

We respect your privacy and do not sell your personal information.

We may share your information with:

  • Service Providers: including web hosts, payment processors, CRM tools, and logistics partners
  • Affiliates and Contractors: under NDA or contract for the purpose of content production, customer service, or data management
  • Marketing Platforms: for email, SMS, and digital advertising (e.g., Mailchimp, Meta, Google)
  • Legal Authorities: when required by law, subpoena, or to protect our legal rights

All third parties are required to use your information solely to provide services to us and must maintain strict confidentiality.

4. Cookies, Pixels, and Tracking Technologies

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent or object to data processing
  • Opt-out of marketing emails or text messages
  • Request a copy of the data we store about you

To exercise these rights, email us at privacy@serenipose.com. We respond to all requests in compliance with applicable law (e.g., CCPA, GDPR).

5. Your Rights and Choices

We use cookies, tags, and pixels to enhance your experience, including:

  • Remembering user preferences
  • Personalizing ads and content
  • Tracking campaign performance
  • Analyzing traffic patterns

You may manage or block cookies through your browser settings.

6. Data Retention and Security

We retain your information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Enforce agreements or resolve disputes

We use secure servers, encrypted transmission (SSL), firewall protection, and access restrictions to safeguard your information. However, no system is 100% secure; we recommend using strong passwords and exercising caution.

7. Third-Party Links and Social Media

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

Our site also integrates social media features such as “like” buttons and embedded content. These may collect your IP address and set cookies. Your interaction with these platforms is governed by their own terms.

8. eCommerce and Payments

All online purchases are securely processed through third-party payment gateways (e.g., Stripe, PayPal). We do not store full credit card numbers on our servers.

In the event of a refund, dispute, or chargeback, we may share transaction information with relevant banks or financial institutions.

9. Model and Creator Information

If you are a model, ambassador, instructor, or contributor to SereniPose:

  • Your data (images, videos, contact info) may be used as agreed in your contract
  • All submissions are stored securely and used only for agreed-upon branding, marketing, or commercial purposes

You may request removal of content no longer under active usage rights, subject to contract terms

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If we learn that a child has provided us with personal data, we will delete it promptly.

11. International Users

If you are visiting from outside the United States, please be aware that your data will be transferred to, stored, and processed in the U.S. and possibly other jurisdictions. By using our services, you consent to this transfer in accordance with this policy.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically. When changes are made, we will post the revised version on our website and update the “Effective Date” at the top.

We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us:

SereniPose Privacy Office
 Email: privacy@serenipose.com
 Website: www.serenipose.com
 Instagram: @_SereniPose